Grant Electric adheres to the service concept of "all for customers, for customers, for all customers", and has been recognized and appreciated by consumers, partners, industry organizations and national institutions. It has won the "China Famous Brand" and "National Conformity Assessment". Quality is trustworthy and the product is "equal." The company cooperates with well-known institutions to integrate international advanced concepts for product development, adopts international standard quality management system, and selects high-quality parts and raw materials to ensure product quality from the source. For more than ten years, Gran Electric has provided quality and stability for over 100 million families. The product.
Working Principle
Record customer calls without leaking
Solve customer problems without fail
Tracking problem processing results without leaking
Must ensure that timely and timely service is in place
Must ensure that the service satisfaction rate reaches 100%
Resolutely avoid users making second calls on the same issue
On-site service
1 不準(zhǔn)在用戶家中就餐
Are not allowed to eat in the user's home
2 不準(zhǔn)在用戶家中吸煙、喝水
Are not allowed to smoke in the user's home, drinking water
3 不準(zhǔn)頂撞用戶
Don't contradict the user
4 不準(zhǔn)使用用戶家中電話
Are not allowed to use the phone in the user's home
5 不準(zhǔn)亂收費
No arbitrary charges
6 不準(zhǔn)酒后上門
Don't drink the door
7 不準(zhǔn)留長發(fā)
Allowed to stay long hair
8 談及有損格蘭電氣形象和聲譽的事
About the damage the images and reputation of the electrical grand thing
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